You can cancel your Store live Chat subscription at any time, we just advise that you do so in the end of your billing month so that you can use the app for the period you’ve paid for. Keep in mind that our subscription fees are non-refundable, so if you cancel before the end of your billing month you won’t be able to receive a refund.
To cancel your Store live Chat app follow these steps:
1. Login to eBay.
2. Go to “My eBay” > “Applications”.
2. Under applications, choose “Store live Chat”.
3. On the right choose “other actions” and “unsubscribe”.
4. Next click on “Yes” to confirm cancelling the app.
We would love to hear your feedback & suggestions for improvement, so feel free to comment below.
Best,
-Tzipi
