question about social store set up

Question

When i am on facebook and click type in my social stores name in search, when it opens store it is on timeline. How do i get it to open with the social store layout instead of timeline?

Answer 1

Hi Stefanie,

Social Store won't replace your timeline, since it is a Facebook tab, so like the rest of your tabs you will find a link to it in your top menu and in your sidebar.

- Tzipi

Comments

yes but when i look at others social store pages, i dont have to click a tab to go to their store. It automatically displays there store on the main page. How come mine does not do this.

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Hi Stefanie,

Facebook doesn't allow replacing the page's timeline with custom HTML, maybe you are accessing the Facebook store from a link that goes directly to the store?

-Tzipi