catagories and products not showing up

Question

I see this loading icon in my store and I can't see my products HELP!

Answer 1

Hi,

Have you recently changed your store name?

If so please send us your new store name to [email protected] and we will update it in our system.

Thank you!

-Tzipi

Comments

I have several custom store categories, but none of them show up when using this app, regardless of template. Right now, I use The Classic. Under "categories," the only thing showing is "All Categories." I can't seem to find a way to make my custom categories appear. This was not an issue when using eBay's pre-fab store layouts.

Additionally, there's no sign of my newsletter sign-up, even though I have the option checked in the settings.

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Please email us your eBay user ID to [email protected]

Thank you!