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catagories and products not showing up

0 votes
I see this loading icon in my store and I can't see my products HELP!
asked Oct 21, 2014 in Store Designer by anonymous

1 Answer

0 votes

Have you recently changed your store name?

If so please send us your new store name to and we will update it in our system.

Thank you!

answered Oct 21, 2014 by admin (3,130 points)
I have several custom store categories, but none of them show up when using this app, regardless of template. Right now, I use The Classic. Under "categories," the only thing showing is "All Categories." I can't seem to find a way to make my custom categories appear. This was not an issue when using eBay's pre-fab store layouts.

Additionally, there's no sign of my newsletter sign-up, even though I have the option checked in the settings.
Please email us your eBay user ID to

Thank you!